Practice privacy notice
Cherry Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the practice. Staff at this practice maintain records about your health and the treatment you receive in electronic and paper format.
What information do we collect about you?
We will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, X-rays, etc. and any other relevant information to enable us to deliver effective medical care.
How we will use your information
Your data is collected for the purpose of providing direct patient care; however, we can disclose this information if it is required by law, if you give consent or if it is justified in the public interest. The practice may be requested to support research; however, we will always gain your consent before sharing your information with medical research databases such as the Clinical Practice Research Datalink and QResearch or others when the law allows.
In order to comply with its legal obligations, this practice may send data to NHS Digital when directed by the Secretary of State for Health under the Health and Social Care Act 2012. Additionally, this practice contributes to national clinical audits and will send the data that is required by NHS Digital when the law allows. This may include demographic data, such as date of birth, and information about your health which is recorded in coded form; for example, the clinical code for diabetes or high blood pressure.
Processing your information in this way and obtaining your consent ensures that we comply with Articles 6(1)(c), 6(1)(e) and 9(2)(h) of the GDPR.
The practice works in partnership with other services like the Acute Home Visiting Service. As part of delivering clinical care, access to medical information is required and is only on need to know basis.
EMIS – IS THE NAME OF THE PRACTICE’S CLINICAL COMPUTER SYSTEM
This is where you will see clinical staff entering information during your consultations and it is where items such as test results and hospital letters are stored for individual patients. The practice has been notified of changes in the way patient data will be stored and details are posted below.
Notification of Data processing changes for EMIS Web GP Practices (Update)
The Secretary of State for Health and Social Care published his technology vision, “The Future of Healthcare”, which includes as one of its fundamental principles the concept of ‘Internet first’. In response to this driver there is a requirement in IT Futures, the framework which will be replacing GPSoC, for all systems vendors to adopt a cloud computing policy by July 2021.
EMIS has recently announced its future upgrade programme for EMIS Web to create a more modern, cloud based system with improved interoperability capabilities. They expect this to be a cornerstone that supports GPs and CCGs, facilitating integrated working (including Primary Care Networks) across primary, community, acute and social care. This will not be a ‘big bang’ change; rather it will be a progressive transition over the next few years so as not to disrupt your day to day working.
One key component of this strategy is to remove the reliance on EMIS’ existing hosted data centres and migrate (again, progressively and safely) to a state of the art cloud environment. EMIS has been working closely with NHS Digital to ensure clinical safety and Information Governance sign off, as well as contractual approvals, are all in place.
EMIS’ ongoing commitment to business continuity and to providing the highest level of service to our customers, means that we will be making changes to the way they store data in EMIS Web. With effect from 10th June 2019, EMIS will start storing EMIS Web data in a highly secure, third party cloud hosted environment, namely AmazonWeb Services (“AWS”). The data will remain in the UK at all times and will be fully encrypted both in transit and at rest. In doing this, there will be no change to the control of access to your data and the hosted service provider will not have any access to the decryption keys. AWS is one of the world’s largest cloud companies, already supporting numerous public sector clients (including the NHS), and it offers the very highest levels of security and support.
The first data that will be transferred is clinical documents and over time, other data will follow. Access to this information for interoperability and reporting does not change and all data remains under the control of the practice through the Data Sharing Module in EMIS Web.
Maintaining confidentiality and accessing your records
We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the General Data Protection Regulation (GDPR), the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office (ICO). You have a right to access the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information. Furthermore, should you identify any inaccuracies, you have a right to have the inaccurate data corrected.
Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being at high risk of requiring urgent or emergency care. Usually this includes patients with long-term conditions, e.g. cancer. Your information is collected by a number of sources, including Cherry Medical Practice ; this information is processed electronically and given a risk score which is relayed to your GP who can then decide on any necessary actions to ensure that you receive the most appropriate care.
Your information may be shared if you have received treatment to determine which Clinical Commissioning Group (CCG) is responsible for paying for your treatment. This information may include your name, address and treatment date. All of this information is held securely and confidentially; it will not be used for any other purpose or shared with any third parties.
You have a right to object to your information being shared. Should you wish to opt out of data collection, please contact a member of staff who will be able to explain how you can opt out and prevent the sharing of your information; this is done by registering a Type 1 opt-out, preventing your information from being shared outside this practice.
In accordance with the NHS Codes of Practice for Records Management, your healthcare records will be retained for 10 years after death, or if a patient emigrates, for 10 years after the date of emigration.
What to do if you have any questions
- Contact the practice’s data controller via email at SALCCG.firstname.lastname@example.org GP practices are data controllers for the data they hold about their patients
- Write to the data controller at Cherry Medical Practice, Haysbrook Avenue, Salford.M28 0AY
- Ask to speak to the practice manager Ms. Danielle Perkins, or their deputy Emma Heywood
The Data Protection Officer (DPO) for Cherry Medical Practice is Dr Sapna Tandon and she is based at Salford CCG.
In the unlikely event that you are unhappy with any element of our data-processing methods, you have the right to lodge a complaint with the ICO. For further details, visit ico.org.uk and select ‘Raising a concern’.
UPDATE AROUND COVID-19
In order to look after your healthcare needs during this difficult time, we may urgently need to share your personal information, including medical records, with clinical and non clinical staff who belong to organisations that are permitted to use your information and need to use it to help deal with the Covid-19 pandemic. This could (amongst other measures) consist of either treating you or a member of your family and enable us and other healthcare organisations to monitor the disease, assess risk and manage the spread of the disease.
Please be assured that we will only share information and health data that is necessary to meet yours and public healthcare needs.
The Secretary of State for Health and Social Care has also stated that these measures are temporary and will expire on 30th September 2020 unless a further extension is required. Any further extension will be will be provided in writing and we will communicate the same to you.
Please also note that the data protection and electronic communication laws do not stop us from sending public health messages to you, either by phone, text or email as these messages are not direct marketing.
It may also be necessary, where the latest technology allows us to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind.
If you are concerned about how your information is being used, please contact our DPO using the contact details provided in this Privacy Notice.