Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account
- Online via Patient Services
- Online via our Repeat Prescription Request form
- Ticking the boxes of medications needed on your repeat slip and using the drop-in system
- Via a faxed request with all your personal details and medications needed, to 0161 983 0211
- Via postal request (please enclose a stamped addressed envelope)
- Via ordering directly through your chosen pharmacy who will request on your behalf
- Via email
Non-urgent advice: Please Note
Please note that telephone requests will only be accepted from patients who are housebound, elderly or disabled. Please do not phone for telephone requests until after 10:00.
Collecting your prescription
You can usually collect your repeat prescription from the pharmacy 5 to 6 working days after you order it. That’s because our practice needs three working days to process your request, and the pharmacy needs 2 to 3 working days to prepare the medication for collection.
If your doctor or nurse has prescribed a short-term medication for collection same-day, your pharmacy will still need some time to prepare your medicines before you can collect. If you need your medicines urgently, contact your pharmacy.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At the surgery
- At any pharmacy that accepts repeat prescriptions.
Check with your pharmacy to see if they offer text or email alerts when your medication is ready, as most do nowadays. You can also view prescriptions ready for your pharmacy to prepare within the NHS App. Go to Your Health > View and manage prescriptions > Your approved prescriptions.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.